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Privacy Policy

LottoHub.in is committed to protecting your privacy and securing your personal information.

Home/Privacy Policy

Our Commitment to Privacy

LottoHub.in places a paramount priority on safeguarding your privacy. We implement stringent security policies and technical measures to ensure that any personal data you submit to our platform is collected, processed, and stored with the highest degree of security.

This Privacy Policy outlines the types of information we collect when you visit LottoHub.in, how that information is utilized, and the measures we take to keep it safe. By using our website and services, you explicitly consent to the data practices described in this policy.

Information We Collect

We collect information to provide, maintain, and improve our services, as well as to comply with regulatory requirements governing digital lottery operations. The information we collect may include:

  • Personal Details: Name, address, and email address (if provided during profile completion).
  • Contact Information: Valid mobile phone number, necessary for OTP verification and critical transactional communications.
  • Financial Data: Basic transaction records and payment history (we do not store full credit card numbers; payment processing is handled by secure third-party gateways).
  • Technical Data: IP address, device type, browser information, and interactions with the website using cookies and similar tracking technologies to enhance user experience.
  • Communication Data: Content of messages, emails, or support requests submitted to our customer service team.

How We Use Your Information

The personal data collected is used strictly for the following purposes:

  • To verify your identity, age, and eligibility to participate.
  • To manage your account, process ticket purchases, and disburse prize winnings.
  • To communicate crucial service updates, transaction confirmations, and draw notifications.
  • To send promotional material or marketing communications — only if you have explicitly opted in. You may opt out of these communications at any time.
  • To ensure platform security, prevent fraud, and monitor for unauthorized activities.
  • To fulfill mandatory compliance and reporting obligations required by government lottery regulators and financial authorities.
Regulatory Compliance: As a distributor of government-licensed lotteries, certain personal details must be retained and securely shared with relevant authorities, bankers, and regulatory bodies for prize distribution and tax compliance.

Disclosing Your Personal Information

We do not sell, rent, or trade your personal information to third parties for monetary gain. We may, however, disclose your information under the following limited circumstances:

  • To our trusted employees, contractors, and service providers (such as payment gateways and SMS delivery services) who need access to perform their specific duties, under strict confidentiality agreements.
  • To government regulators, tax authorities, or law enforcement agencies when mandated by law or court order.
  • To establish, exercise, or defend our legal rights, including for fraud prevention purposes.
  • In the event of a merger, acquisition, or sale of assets, where user data may be transferred as an operational asset.

Data Security

We employ robust technical and organizational measures to protect against the loss, misuse, or alteration of your personal data. All electronic transactions and sensitive data exchanges are encrypted using secure socket layer (SSL) technology. However, participants acknowledge that no internet transmission is entirely foolproof, and we cannot guarantee absolute security of data in transit.

Cookies & Tracking

LottoHub.in uses cookies to optimize your browsing journey. Cookies help us understand how you interact with the site, remember your preferences, and maintain active sessions. The data collected via standard cookies typically does not personally identify you. You can configure your browser to reject cookies; however, doing so may limit your access to certain features on the platform.

Third-Party Links

Our platform may occasionally feature links to third-party websites or services. We do not endorse and are not accountable for the privacy practices or content of these external entities. We encourage you to review their respective privacy policies before sharing any personal information.

Updating Your Information

It is crucial that the personal data we hold about you is accurate and current. You may update your profile details directly from your dashboard or by contacting our support team if additional assistance is required.

Privacy Queries?

If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please reach out to us:

Support@lottohub.in

1 Jannagar Road, Kolkata - 700037

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